Privacy policy

Introduction

We ("we" or "us") care about the privacy of users (the "user" or "you") of our website and/or mobile space (the "Site" and the "Mobile Space", respectively) and are committed to protecting the information that users share with us when using our Site and/or Mobile Space (collectively, the "Digital Properties"), and we are fully committed to protecting and using your information in accordance with applicable law.

This Privacy Policy describes our practices for collecting, using and disclosing your information through our digital properties (the "Services"), when you access the Services from your device.

Before accessing or using any of our Services, please read this Privacy Policy carefully and make sure that you fully understand our practices regarding your information. If you read and fully understand this Privacy Policy, and you still object to our practices, you must immediately cease all use of our Digital Properties and Services. By using our Services, you accept the terms of this Privacy Policy and your continued use of the Services constitutes your acceptance of this Privacy Policy and any amendments thereto.

This Privacy Policy explains the following issues :

The information we collect
How we collect information
Why we collect the information
With whom we share the information
Where the information is stored
How long we keep the information
How we protect information
Minors
Changes or updates to the Privacy Policy

The information we collect

Below are the different types of information we may collect :

Non-personally identifiable information, which may be provided by you during the registration process or collected when you use our Services ("Non-Personal Information"). Non-Personal Information does not allow us to identify the person from whom it was collected. The Non-Personal Information we collect consists primarily of technical information and aggregate usage information.
Information that identifies you individually, i.e. information that identifies you or that can, with a reasonable effort, identify you ("Personal Information"). The Personal Information we collect through our Services includes name, email address, address, telephone number, IP address or other information requested whenever necessary. If we combine Personal Information with Non-Personal Information, we will treat the combined information as Personal Information for as long as it remains combined.

How we collect information

Below are the main methods we use to collect information :

We collect information when you use the Services. When you visit our Digital Properties or use our Services, we may collect and record such usage, sessions and related information.
We collect information that you voluntarily provide to us. For example, we collect the information you provide when you contact us directly through any communication channel (for example, when you send us an email with a comment or feedback).
We may collect information from third party sources as described below.
We collect the information you provide if you connect to our Services through third party services such as Facebook or Google.

Why we collect information

We use your Personal Information for the following purposes :

To provide and operate the Services
To develop, personalise and improve our Services
To respond to and support your feedback, requests and enquiries
To analyse demand and usage patterns
For other internal, research or statistical purposes
To enhance our data security and fraud prevention capabilities
To investigate possible breaches, enforce our terms or policies, or comply with any applicable law, regulation or governmental authority.
To send you updates, notices, promotional materials and other information about our Services. If we send you promotional e-mails, you may choose not to receive them by clicking on the unsubscribe link contained in such e-mails.

With whom we share information

We may share your information with our service providers in order to operate our Services (for example, by storing information on third party hosting services, providing our technical support, etc.).

We may also disclose your information in the following circumstances: (i) to investigate, detect, prevent or take action regarding illegal activities or other wrongdoing, suspected fraud or security matters; (ii) to establish or exercise our rights of defence against legal claims; (iii) to protect our rights, property or personal safety and those of our users or the general public ; (iv) if we or any of our affiliates undergo a change of control, including by way of merger, acquisition or purchase of all or substantially all of our assets; (v) to collect, hold and/or manage your information through our authorised third party service providers (e.g. online service companies), as is reasonable for business purposes; or (vi) to cooperate with third parties to improve your experience. For the avoidance of doubt, we may transfer and disclose to third parties or otherwise use Non-Personal Information in our sole discretion.

Please note that our Services allow you to participate in certain social activities such as posting content, information or comments, as well as following and chatting with other users. Please be aware that the content or information you provide in these areas may be read, collected and used by others who have access to it. We do not recommend that you upload or share any information that you do not wish to be made public. If you post content to our Digital Properties or otherwise provide it in connection with the use of a Service, you do so at your own risk. We cannot control the actions of other users or members of the public who may access your information and content. You understand and acknowledge that, even after removal by you or us, copies of your information may remain visible on archived or cached pages, or that a third party may have copied or stored such content.

Cookies and similar technologies

When you visit or access our Service, we allow certain third parties to use web beacons, cookies, web beacons, scripts, tags and other analytics technologies and services ("Tracking Technologies"). These Tracking Technologies may enable third parties to automatically collect information about you in order to improve the way you browse our Digital Properties, to improve the performance of our Digital Properties and to personalise your experience on our Digital Properties, as well as for security and fraud prevention purposes.

For more information, see our Cookie Policy.

Through our Service and Digital Properties (including websites and applications that deploy our Service), we may provide advertisements that may also be tailored to you, for example advertisements that are based on your recent browsing behaviour on different websites, browsers or devices.

In order to provide you with these advertisements, we may use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or HTML5 local storage and/or other technologies. We may also use third parties, such as network advertisers, which are third parties that display advertisements based on your visits to the Websites, to provide you with targeted advertisements. Third party ad network providers, advertisers, sponsors and/or traffic measurement services may also use cookies and/or JavaScript and/or web beacons (including clear GIFs) and/or Flash LSOs and/or other technologies to measure the effectiveness of their advertisements and to personalise advertising content for you. These cookies and other third-party technologies are governed by each third party's specific privacy policy, not this one.

Where the information is stored

Non-personal information :

Please note that our businesses, and the partners and service providers we rely on, are located around the world. Any non-personal Information we collect is stored and processed in various jurisdictions around the world for the purposes detailed in this Privacy Policy.

Personal information :

Personal Information may be retained, processed and stored in the United States of America, Ireland, Japan, Israel and other jurisdictions as necessary for the proper provision of our services and/or as required by law (as explained in more detail below).

How long is the information kept :

Please note that we retain the information we collect for as long as necessary to provide the Services and to comply with our legal or contractual obligations to you, resolve disputes and enforce our agreements.

We may rectify, supplement or delete incomplete or inaccurate information at any time at our sole discretion.

How the platform protects information :

The hosting service for our Digital Properties provides us with the online platform that enables us to provide the Service to you. Your data may be stored via our hosting provider's data storage, database or general purpose applications. They store your information on secure servers behind a firewall and offer secure HTTPS access to most of their services.

All direct payment gateways offered by our Digital Property hosting provider and used by us comply with established standards as managed by the PCI Security Standards Council, which is a joint effort of companies such as Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure processing of credit card information by our shop and its service providers, including physical, electronic and procedural measures.

Regardless of the efforts and measures taken by us and our hosting provider, we cannot and do not guarantee the absolute protection and security of any information you upload, post or otherwise share with us or anyone else.

We encourage you to set strong passwords and to avoid providing us or anyone else with sensitive information the disclosure of which you believe could cause you substantial or irreparable harm. In addition, as e-mail and instant messaging are not recognised as secure forms of communication, we ask and encourage you not to share sensitive information via these methods.

Minors

The Services are not intended for underage users. We do not knowingly collect information from children. If you are under the age of majority, you must not download or use the Services or provide any information to us.

We reserve the right to request proof of age at any time to ensure that minors do not use our Services. If we become aware that a person under the age of majority is using our Services, we may prohibit and block that user's access to our Services, as well as delete all information stored with us relating to that user. If you have reason to believe that a minor has shared information with us, please contact us as indicated below.

We will only use your Personal Information for the purposes set out in this Privacy Policy, if :

The use of your Personal Information is necessary to perform a contract or take steps to enter into a contract with you (for example, to provide you with the Services or to provide you with our customer or technical support)
We need to use your Personal Information to comply with a relevant legal or regulatory obligation
It is necessary for us to use your Personal Information for our legitimate interests as a business, provided that such use is at all times proportionate and respects your privacy rights.

If you live in the EU, you can :

Request confirmation as to whether or not Personal Information about you is being processed, and access to the Personal Information we store about you, as well as certain additional information
Request to receive Personal Information that you voluntarily provide directly to us in a structured, commonly used and machine-readable format
Request rectification of your Personal Information that is under our control
Request the deletion of your Personal Information
Object to the processing of your Personal Information by us
Request the restriction of the processing of your Personal Information by us
File a complaint with a supervisory authority

However, please note that these rights are not absolute and may be subject to our own legitimate interests or regulatory requirements. If you have any general questions about the Personal Information we collect and how we use it, please contact us as set out below.

In the course of providing the Services to our users, we may transfer information to affiliated entities or other third parties beyond the borders of your country or jurisdiction to other countries or jurisdictions around the world. By using the Services, you consent to the transfer of your information outside the EEA.

If you are located in the EEA, your Personal Information may only be transferred to locations outside the EEA if we are satisfied that an adequate or comparable level of protection is in place to protect the Personal Information. We will take reasonable steps to ensure that we have appropriate contractual arrangements with our third parties to ensure that adequate safeguards are in place so that the risks of unlawful use, alteration, deletion, loss or theft of your Personal Information are minimised, and that such third parties act at all times in compliance with applicable laws.

CCPA rights relating to your information

If you are a California resident using the Services, the California Consumer Privacy Protection Act (the "CCPA") may give you the right to request access to and deletion of your information.

To exercise your right to access and delete your information, please contact us as set forth below.

Users of the Services who are residents of California and under the age of 18 may request and obtain the removal of any content they have posted by sending an e-mail to us at the address set forth below in the "Contact Us" section. Any such request must include the words "California Removal Request" in your e-mail.

Any such request must include a description of the content you wish to remove and information reasonably sufficient to permit us to locate the content. We reject all "California Removal Requests" that are not properly marked or sent, and we may not be able to respond if you do not provide adequate information. Please note that your request does not guarantee complete or exhaustive removal of the content concerned. For example, documents published by you may be republished by another user or a third party.

Changes or updates to the Privacy Policy

We may revise this Privacy Policy from time to time in our sole discretion, and the most current version will always be posted on our website (as indicated in the "Last Revised" section). We encourage you to periodically review this Privacy Policy for any changes.

If there are material changes, we will post a notice on our website announcing those changes. Your continued use of the Services following the posting of changes on our website will constitute your acknowledgement of, and consent to, such changes to the Privacy Policy and your agreement to be bound by the terms of such changes.

Nous contacter

If you have any general questions about the Services or the information we collect about you, or how we use it, please contact us :

Name : Clos de Tsampéhro

Address : Route de Granges 124, 3978 Flanthey, Switzerland

E-mail : info@tsampehro.com